Outreach Pricing per User With Outreach Voice Dialer Costs

Outreach does not publish a seat price. Its pricing page lists four packages, Amplify Essentials, Core, Plus and Pro, with 10,000 to 100,000 AI credits each and a "Request pricing" button on every one. The dialer is the exception: Outreach Voice has a public rate card, $10 per user a month for 1,000 US and Canada minutes or $20 for unlimited, plus $1 a month per extra number. Third-party purchase data puts the median Outreach contract at $45,600 a year. Read from outreach.ai on October 6, 2026.

That median is not an Outreach price. It is what other buyers reported paying, and it is the nearest thing to a benchmark you will have before a sales call. Below is everything Outreach does publish, which is more than most pricing roundups show, the parts of the bill a calling team should get quoted line by line, and what the same budget buys when the goal is first-touch calls rather than a sales engagement platform.

How much does Outreach cost in 2026?

There is no list price. The page at outreach.io/pricing now redirects to outreach.ai/pricing, which reads "Reach out to our team for custom pricing based on your team's needs." Outreach describes the model as "a combination of seat-based pricing and consumption-based pricing powered by AI credits", and a line lower on the same page adds "Per user pricing. No platform fees. Support included."

The best public evidence of what teams pay comes from procurement data, and it should be read as reported deals, not a rate card:

Treat any per-user figure you find as a starting point for negotiation, not a quote. Nothing on Outreach's own site supports a specific seat price.

What are the Outreach packages and what does each include?

Outreach sells four packages. Two are described as entry points ("Just getting started? Explore our Essentials and Core packages") and you choose one or the other. Plus is marked Most Popular, and Pro sits on top.

The Essentials row is the one to read twice. It lists the integrated dialer and real-time transcription, but not sequencing. An SDR team that buys Essentials because it is the entry package would get a dialer with no cadences to drive it. For prospecting, Core is the realistic floor.

Every package also lists "Meeting Scheduling & Tasks". If booking links are the main thing a team wants from that line, standalone scheduling software for business teams does that job without a sales engagement contract around it.

How much does the Outreach dialer cost?

The dialer itself is included. Outreach's Voice pricing page says "The option to enable an integrated Sales Dialer is included in the Outreach Platform", then explains that "Customers using the dialer pay for usage including voice minutes and phone numbers." Those usage prices are published, which makes Outreach Voice better documented than most of the platform:

Outreach labels Premium "cheapest if you're a power dialer" and Standard as the plan that "covers most reps usage". Plans are applied to the users with the most usage at the end of each month, and each user can carry one plan.

How Outreach counts your calling minutes

Three rules on the Voice pricing page decide how fast a Standard plan runs out. Minutes "are connected time only", so unanswered dials do not burn the allowance. Call durations "are rounded up to the nearest minute". And if a rep bridges a call between Outreach and an external phone, "the number of minutes used is doubled."

Our arithmetic on those rules, dated October 6, 2026: a rep who connects 25 times a day on calls averaging 2 minutes 10 seconds is billed 3 minutes per call, 75 minutes a day, roughly 1,575 minutes across 21 working days. That rep has outgrown the 1,000 minute Standard plan, and the overage is billed at pay-per-use rates. If the same rep dials from a mobile through a bridged call, the count doubles to about 3,150. For any SDR doing real volume, budget Premium at $20 rather than Standard at $10.

What hidden costs should you plan for with Outreach?

Four lines sit outside the seat, and Outreach names each one even though it does not price them.

AI credits. Every package includes a fixed credit allowance, and Outreach measures usage as "discrete actions", such as generating a personalized message or completing a search, each with "a predictable credit cost". If the team needs more, "you can purchase additional credit packs at any time." The pack price is not published, so ask what a typical rep consumes per month before you sign.

Add-ons. The FAQ lists Data Sharing, Connectors, Additional Instances and Listener Licenses as add-ons. Listener licenses matter if managers or enablement staff need access to call recordings without a full seat.

Onboarding. Outreach offers "professional services packages", from self-serve to full implementation. Vendr's buyers report $5,000 to $25,000 or more for setup, CRM integration and training.

Calling. Voice plans, numbers and any global package, priced in the table above.

What a 10 rep SDR team pays for Outreach

The seat line has to come from a quote, so the honest version of the math uses the published Voice prices and the reported median.

Calling adds about $4,200 a year to whatever the seat contract comes to. That is small next to the people. Ten SDRs are the real cost, and every minute in the table is a minute one of them spends dialing.

Outreach vs Salesloft pricing

Both sell through sales and publish no seat price, so the comparison runs on reported data and on what each vendor documents. Vendr's reported median is $45,600 a year for Outreach against $30,740 for Salesloft. Both treat calling as a separate purchase: Outreach through Voice plans at $10 or $20 per user, Salesloft through Unlimited Calling modules and $1 LocalDial numbers. The difference worth weighing is the dialer itself. Outreach includes the integrated dialer in every package and charges only for usage, while Salesloft sells its dialer as an add-on before any calling module. We read every Salesloft line item in Salesloft pricing per user with the dialer add-on.

Outreach vs an AI SDR for cold calling

For a team buying Outreach mainly so SDRs can dial faster, the comparison is a sales engagement contract plus the reps against a seat that makes the calls itself.

They do different jobs. Outreach runs sequences, email, forecasting and deal management for the people who close. An AI SDR takes the first-touch dialing off those people: it calls the list, handles the first objections, qualifies against your criteria and books the meeting onto a rep's calendar, with DNC scrubbing and calling-window checks before each dial. Many teams keep the engagement platform for their account executives and stop paying people to work a cold list.

If the shortlist is really about dialers, we compare the published per-seat prices of PhoneBurner, Orum, Nooks and others on the best dialer for cold calling, and the credit-metered option on Apollo dialer pricing. Our own plans are on the pricing page with every figure printed.

Frequently asked questions

How much does Outreach cost per user? Outreach does not publish a per-user price. Roundups estimate roughly $100 to $160 per user a month depending on the package, and Vendr reports a median contract of $45,600 a year, but none of those figures comes from Outreach itself.

Is the Outreach dialer free? The integrated dialer is included in the platform, but calling is not. You pay for minutes and numbers, either per use or through Voice plans of $10 per user a month for 1,000 US and Canada minutes or $20 for unlimited.

Does Outreach have a free trial? The pricing page offers "Request pricing" and demo requests rather than a self-serve trial. Ask the sales team whether a pilot is available for your seat count.

What are AI credits in Outreach? Credits pay for AI actions such as writing a personalized message or running a search. Essentials includes 10,000, Core 25,000, Plus 50,000 and Pro 100,000, and extra credit packs can be bought at any time at a price Outreach does not publish.

Does Outreach have a contract minimum? Outreach does not state one. Vendr's buyer data says contracts typically start at 5 to 10 users on annual terms.

Is ColdCalls.ai an alternative to Outreach? For first-touch cold calling, yes. For sequences, email and forecasting, no. ColdCalls.ai replaces the dialing hours with an AI voice agent from $499 a month and works beside the CRM and engagement tools your closers already use.